
Cadra agents answer your customers and run the routine work in the tools your team already uses. They follow your rules. Big decisions still wait for a person.
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It helps one person in one chat. A business needs agents that work with the whole team. They reach your customers, follow your rules and update everywhere at once.
Invite your team into a shared space. Give each person the right role: manage, edit or use.
Customer support · Members
Agents in this space: Iris, Atlas
Maya Kim
you
Tom Reyes
Operations
Priya Shah
Support
Sam Ortiz
Finance
One agent answers on your website, in your app, and on WhatsApp, Slack and Telegram.
Iris
Support agent · Channels
Website chat
Answered a customer
Your app
Booked a class
Sent an order update
WhatsApp Business
Confirmed a pickup
Slack
Posted the summary
Telegram
Replied to a supplier
You set the rules. A $36 refund goes through. A $148 refund waits for your OK.
Rule: refunds over $100 need a person
Refund $36.00 · order 4471
Under $100, so Iris did it
Refund $148.00 · order 5120
Approved by Maya
Choose who it remembers for, how much it recalls, and remove anything out of date.
Remember across conversations
Who it remembers for
Advanced · Memories used per reply
What it remembers
Publish a new version and every channel uses it right away.
Iris · version 5 published
New holiday hoursThree steps, from your first agent to your team and customers.
Name it and Write with AI drafts its instructions. Add roles and channels, then test it right away.
Connected to this agent
Manage in SettingsAdd a channel
Slack
Paste two tokens
Scan a QR code
WhatsApp Business
Use your Meta business account
Telegram
Paste a bot token
Board · Customer support
Requests 1
You approve theseRefunds 1
Link your Jira or Notion board. Agents handle the routine cards. Your team makes the decisions.
Update returns page
Extend returns to 30 days for the holidays.
Qualify new lead
Demo request from a 40-person retailer.
Reply to Initech
Login emails have gone to spam since Monday.
working
Chase invoice 1182
Fourteen days overdue. Second reminder.
working
Renewal quote for Globex
Their plan renews next month. They asked for 20 seats.
Summarise churn survey
62 answers from last month's cancellations.
Refund for order 4471
Parcel arrived damaged. The customer sent photos.
Activity
Needs you · 2
Today
Put the same agent on your website, in your app, and on WhatsApp, Slack or Telegram. Your team steps in at any time.
Northwind Office
Furniture for working offices
Desks, chairs and storage, delivered and assembled.
Iris
Northwind support
On your website or in your app
Northwind Office
Business account
On WhatsApp
Managed cloud, your own servers and AI accounts, or Cadra Desktop on your Mac.
Available
Fully managed. Scales with your workload.
Available
Use your own servers, AI model accounts and keys.
Cadra is invite-only for now. Request access for your business, or tell us the work you want agents to do.
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